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At a glance

Your history with Civic Grove Labs

Public-interest technology studio creating accessible tools for community programs and nonprofit partners.

Saved evidence

Everything below remains connected to this organization.

  • Roles and projects 1
  • Work updates 1
  • Open recommendations 0

Roles and projects

What you did

Each record keeps its responsibilities, achievements, skills, tools, methods, and open questions together.

Role

Senior Product Manager

Direct

· Seattle, Washington · Remote · Full Time

Managed accessible web products for nonprofit and municipal partners from discovery through launch and iteration.

Responsibilities

  • Facilitate discovery with program staff and community members.
  • Translate policy and service constraints into product requirements.
  • Coordinate phased releases across design, engineering, and partner teams.

Achievements

  • Shipped a multilingual benefits-navigation product adopted by 14 partner organizations.
  • Raised task-completion accessibility results from 71% to 92% after moderated testing with assistive-technology users.

Skills

  • Accessibility
  • User research
  • Product management
  • Service design
  • Facilitation
  • Agile delivery

Tools and technologies

  • Figma
  • Miro
  • Google Analytics
  • Contentful

Methods

  • Moderated usability testing
  • Journey mapping
  • Design sprints

Industry experience

  • Public-interest technology

Recent evidence

Work updates

Specific wins, projects, feedback, problems solved, and milestones appear here with all saved supporting detail.

Achievement

Expanded accessibility research practice

Direct

Added moderated sessions with screen-reader and keyboard-only users to the release definition of done.

Scope

  • Research and accessibility

Skills

  • Accessibility
  • User research
  • Usability testing

Outcomes

  • Accessibility task completion improved to 92% in the study.

Details to strengthen

Useful follow-up questions

These recommendations come from missing details in the roles and updates above. They are prompts for clarification, not evidence by themselves.

No open recommendations are saved for this organization.